Returns Information
Return Policy
-Returns are accepted for full refund or exchange.
-Items must be returned within 20 days of original order date. If items are returned after the 20 day mark, items will not be accepted.
-All items must be returned in their original condition. Worn, washed, or stained items will not be accepted.
-Home + gift items are FINAL SALE.
-Sale items and accessory items are FINAL SALE.
-If you have received an incorrect or damaged item please email shopboutiquelise@gmail.com for further assistance.
RETURN INSTRUCTIONS
- Please review our Return Policy to ensure the item meets our return requirements.
- If we are contacted within 20 days, the online return fee of $5.00, in-store returns are free. As of 10/5/23, there are two ways to make a return.
- Option One: You can now access self-service returns within your new customer account.
- Option Two: Please email shopboutiqueelise@gmail.com with your order number and we will send you a pre-paid shipping label via email.
- After we receive the item(s) and your return has been processed, you will be notified of your refund (minus the $5.00 return fee) with a confirmation email.
- After 20 day returns are not accepted.
* Please allow 2-5 business days for your return to be processed after we receive them.